Terms & Conditions
The terms that govern your use of our website and services.
Please read these Terms & Conditions (“Terms”) carefully before using the website or services of Biopath Diagnostics Pvt. Ltd. (“we”, “us”, or “our”). By accessing our website or booking a test, you agree to be bound by these Terms. If you do not agree, please do not use our services.
On this page
1. Services
Bio-Path provides diagnostic laboratory services, which may include sample collection (in-lab or at home), testing, and delivery of reports. Availability of specific tests, packages, and home-collection areas may vary and is subject to change without notice.
2. Appointments & Home Collection
- Bookings made through the website or by phone are treated as requests and are confirmed by our team.
- You agree to provide accurate contact and appointment details.
- For home collection, please ensure someone is available at the given address and time; we may reschedule if collection is not possible.
- Certain tests require specific preparation (for example, fasting). It is your responsibility to follow the instructions provided.
3. Payments, Pricing & Cancellations
- Prices shown are subject to change and may be updated without prior notice. The price confirmed at the time of booking applies to that booking.
- Payment terms and accepted payment methods are as communicated at the time of booking [specify payment methods].
- Cancellation and refund terms: [specify cancellation window and refund policy].
4. Reports & Turnaround
We aim to deliver reports within the timeframes indicated for each test. Turnaround times are estimates and may be affected by sample condition, test complexity, or factors beyond our control. Reports may be delivered digitally to the contact details you provide.
5. Accuracy & Limitations
We follow established quality processes to provide accurate results. However, test outcomes can be affected by biological variation, sample quality, and the information you provide. Results reflect the sample at the time of testing and should be considered together with your clinical history by a healthcare professional.
6. Your Responsibilities
- Provide accurate, complete, and up-to-date information.
- Follow all pre-test preparation instructions.
- Use the website and services only for lawful purposes.
7. Intellectual Property
All content on this website, including text, graphics, logos, and design, is the property of Bio-Path or its licensors and is protected by applicable intellectual-property laws. You may not reproduce or reuse it without permission.
8. Limitation of Liability
To the maximum extent permitted by law, Bio-Path shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, or from reliance on test results without appropriate medical consultation. Nothing in these Terms limits liability that cannot be excluded under applicable law.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of [Governing Law / State / Country], and any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction / City].
10. Changes & Contact
We may update these Terms from time to time; the “Last updated” date above reflects the latest version. Continued use of our services after changes constitutes acceptance. For any questions about these Terms, contact us:
- Bio-Path
- Regional Lab: 203, Sai Palaza Business Complex, Sakinaka Metro Station, Near MTNL Exchange, Andheri, East Mumbai - 400072 (India)
- 9702898903
- info@biopath.co.in